Frequently Asked Questions
Have a question about our Rodent Prevention Products? Let us help...
At Hamelin Pest, we know that dealing with rats, mice and other pests is stressful and you’re bound to have questions! We understand that when you’re dealing with rodents, you need fast and reliable solutions with clear guidance on how to use our products effectively and safely.
Our FAQ section has been designed to answer the most common questions we receive regarding our products. If you can’t find what you’re looking for, feel free to get in touch with our team of experts… we don’t bite!
The air brick covers in our Preventavent range prevent a whole range of pests from entering buildings but are primarily designed towards rodents.
No, the product is simple to install and can be secured in place by either adhesive or 5.5mm screws. Please see our Installation Guide for more information on air brick covers.
Simply locate all air bricks/vents around the property and ensure you have the correct size Preventavent to cover the entire vent. Then choose whether you would like to secure the product with screws or adhesive.
A rat can fit through a 20mm gap whereas mice can fit through a gap as small as 6mm.
Our Preventavent mesh has an aperture of 1.98mm.
We are proud to manufacture our products at our site in Hereford, England, for the following reasons:
- We want to support local economy and sustain further UK employment.
- We believe we can produce better product quality and provide a faster turnaround for our customers.
- Lower carbon footprint than if we were to export
- Ability to provide a ‘no minimum order quantity’.
We aim for all product to reach you within 2-3 working days. We use DPD shipping and pack your order by hand to ensure everything is correct. Want something sooner? Get in touch to see if we can help.
Email: paula@hamelinpest.com
Phone: 01432 510103
We are happy to refund your purchased items providing they are faulty or damaged on arrival with you. Please contact us on info@hamelinpest.com with your date of purchase and details of the faulty items and we will be in touch to arrange a replacement to be sent out to you.
Please contact our team by emailing info@hamelinpest.com for more information about buying our products in bulk.
